Genneva Pte Ltd

GENNEVA

Our business : Enriching Life with Gold

We have a vision to enrich life with gold and see it as our mission to propagate the value which Gold can provide as an asset class to protect and grow one’s wealth.

To achieve this, we strive to provide our customers with the most transparent, secure and efficient access to the gold bullion market by leveraging on our know-how, wide network in this industry and most importantly our reputation as Asia’s Leading Gold Bullion Trader.

Our core principles
We are proud of our Asian heritage and our business is guided by the four core values of Honesty, Loyalty, Trust and Integrity.

Honesty
We offer the most secure and transparent process for acquiring and trading gold bullion for our customers.

Loyalty
We take a personal approach when it comes to our customers’ affairs. Our experienced teams provide personalized exceptional service as we strive to build relationship that will go on for generations.

Trust
Our emphasis is on care and attention to detail. We treasure the trust that our customers have given us. We understand that Trust once lost, will be difficult to regain.

Integrity
Every word is a promise, and we are determined to ensure that every promise is being delivered.

These principles shape everything we do at Genneva. Each is integral to our ethos and at the heart of our commitment to each of our customers.

Our customers

We have more than 20,000 private customers across 5 countries. Many of them stayed with us since our day of inception and have grown with us over the years.

Many of our customers are entrepreneurs and business leaders, who valued the expertise and reliability of our products and services.

Our people and culture
Today, we continue the approach originated by our founders, who have more than 60 years of successful gold trading experience. Ours is a working style that emphasizes on integrity and transparency. We constantly share knowledge and skills to bring the best out of our people, grooming each individual to their utmost abilities.

Relationships that are built on Gold
To have a relationship built on gold that can last for generations involves a unique approach and way of thinking.

We always begin with an investment of time, as we seek to gain a complete understanding of each customer's needs and objectives.

There is never an obligation to the customers, as we understand that every decision must be accompanied by trust and understanding.

This demand commitment - to provide exceptional service, to build productive relationships, and to undertake intelligent involvement over a long period of time.

All of these factors contribute to the process of successfully shaping our client wealth through our unique gold bullion buy-back programme.

At Genneva, we believe that every Relationship should be precious, time-tested and long-lasting, just like gold.

Our Founders